Write Better Emails in Less Time with ChatGPT

ChatGPT teaches writing: a course on using AI to write

Teodora Pirciu
8 min readMar 2, 2023

ChatGPT can help you write better emails by providing suggestions for grammar and syntax, suggesting more concise ways to phrase your ideas, and even generating sentences or paragraphs.

In this mini-course, we'll explore using ChatGPT to write better emails.

A course written primarily by ChatGPT

ChatGPT is a powerful language model that uses machine learning to generate human-like text. It has been trained on a vast corpus of text data, allowing it to understand the nuances of language and develop high-quality text often indistinguishable from text written by humans.

Here are a few specific ways that ChatGPT can help you generate explicit, concise, and professional texts:

✓ ChatGPT can help you identify and correct errors in grammar and syntax.

✓ ChatGPT can help you write more concise emails by suggesting alternative phrasing that conveys the same message in fewer words.

✓ If you're struggling to find the right words to express your ideas, ChatGPT can generate entire sentences or paragraphs for you.

The limitations of ChatGPT

ChatGPT is a valuable tool for improving your email writing, but it is important to use it judiciously and with an understanding of its limitations.

Here are a few essential considerations to keep in mind when using ChatGPT to improve your email writing:

❌ ChatGPT generates text based on statistical patterns it has learned from a vast corpus of text data, but it lacks a proper understanding of context. It means that it may generate grammatically correct text that doesn't make sense in the context of the email you're writing.

❌ There is a risk that ChatGPT may generate text similar to text written by someone else, mainly if you're using ChatGPT to generate entire paragraphs or sections of an email.

❌ ChatGPT cannot understand tone and nuance as humans can, so it may not be able to capture the nuances of tone and voice that are important in email communication.

How to create an email template using ChatGPT

Create email templates with ChatGPT to streamline your email communication and ensure consistency in your messaging

ChatGPT can generate a wide range of email templates, including:

  1. Introduction emails that introduce you or your organization to a new contact or prospective client. They typically have your background, experience, and what you or your organization can offer.
  2. Follow-up emails that clarify points or schedule next steps.
  3. Thank-you emails for various contexts, such as thanking a colleague for their help on a project or thanking a client for their business.
  4. Request emails that ask for feedback, a meeting, or assistance with a task.
  5. Announcement emails that communicate important news or updates to your audience.
  6. Confirmation emails to confirm a meeting time, a purchase, or a decision that has been made.

Here are some steps you can follow to create an email template using ChatGPT:

  1. Identify the purpose and audience of your email to determine the appropriate tone and messaging for your email template.
  2. Brainstorm critical ideas and phrases you want to include in your email template. This could include greetings, introductory paragraphs, bullet points, and calls to action.
  3. Input your key ideas into ChatGPT and use its suggestions to refine your wording and phrasing. This can help ensure your template is concise, clear, and practical.
  4. Test and refine your template by sending it to a few trusted colleagues or friends for feedback. Use their feedback to refine and improve your template over time.

Best practices for creating effective email templates using ChatGPT

💡 Keep your messaging clear and concise, focusing on the key ideas and information that your audience needs to know.

💡 Use a consistent tone and voice throughout your template to ensure your messaging is coherent and cohesive.

💡 Be mindful of the limitations of ChatGPT, and be prepared to review and edit your text.

A prompt example you can use to ask ChatGPT to generate an email template:

“Can you help me generate an email template for [insert purpose or topic here]? I’m looking for a professional, concise email that I can use to communicate with [insert audience or recipient]. My key points are [insert key points or information you want to include]. Thank you!”

How to customize your email templates for different audiences with ChatGPT

💡 Use the recipient's name

ChatGPT can help you generate variations on your email templates incorporating the recipient's name, making your messages more individualized and personal.

💡 Consider the recipient's background and knowledge level

For example, if you're communicating with a colleague or team member, you may be able to use more technical language and jargon. However, suppose you're communicating with a client or customer who may not be as familiar with the subject. In that case, using simpler language and providing more context may be helpful.

💡 Tailor your tone

When customizing your email templates, consider the recipient's personality and communication style and the nature of your relationship. ChatGPT can help you generate variations on your email templates that use different tones, depending on your needs.

💡 Provide relevant information

ChatGPT can help you generate variations on your email templates that emphasize different aspects of your message, depending on your audience's needs and interests.

An example of a ChatGPT prompt to customize an email template for a specific audience:

“I’m looking for a way to customize my email template for [insert audience or recipient here]. They are [insert any relevant details about the recipient’s background or relationship to you]. I want to make sure that my email is clear, concise, and tailored to their needs and interests. Can you help me generate variations on my email template that resonates with this audience? Thank you!”

How to use ChatGPT to generate subject lines

Using ChatGPT to generate the best subject lines for your emails, you can increase the likelihood that your messages will be opened and read.

💡 Include any relevant information or details that will help the recipient understand the purpose of your message.

💡 Your subject line should be attention-grabbing and engaging to encourage the recipient to open your email. ChatGPT can help you generate subject lines that use powerful, descriptive language that's more likely to capture the recipient's attention.

💡 ChatGPT can help you generate concise, easy-to-read subject lines without sacrificing clarity or impact.

💡 Test different variations to see which are most effective. You can try using different words or phrases, varying the length of your subject line, or experimenting with different tones or styles to see what works best for your audience.

While ChatGPT can help you generate subject lines based on the content of your email and the information you provide, it cannot evaluate the quality of a subject line in the same way that a human would.

Prompt examples for generating subject lines for your emails:

“I’m struggling to develop a compelling subject line for my upcoming email. Can you help me generate some ideas? The email is about [insert topic], and I want the subject line to be attention-grabbing and concise.”

“I’m sending an email to [insert audience or recipient here], and I want the subject line to be tailored to their interests and needs. Can you help me generate subject lines that will resonate with this audience? The email is about [insert topic] and must be clear and compelling.”

How to write concise emails with ChatGPT

Before writing your email, ensure you have a clear purpose. This will help you stay focused and avoid including unnecessary information. When using ChatGPT, provide a prompt that clearly outlines the intention of your email.

Example prompt:

“I need to send an email to [insert recipient or audience], and I want the message to be clear and concise. The purpose of the email is to [insert purpose or goal], and I want to make sure that I’m not including any unnecessary information.”

Use bullet points or numbered lists to make your emails more scannable and easier to digest. When using ChatGPT, provide a prompt that includes the key points you want to convey, and ask it to format the information as a list.

Example prompt:

“I need to email my team outlining the key points of our upcoming project. Can you help me format the information as a numbered list?”

Ask ChatGPT to identify any repetitive or unnecessary information in your message and suggest ways to streamline it.

Example prompt:

“I’m concerned that my email is too long and contains unnecessary information. Can you help me identify any repetitive or redundant information and suggest ways to make the email more concise?”

How to make your emails more professional with ChatGPT

Provide a prompt that asks for help formalizing your email's language.

Examples of prompts you can use to write more polite and diplomatic emails:

“I’m sending an important email to a client and want to make sure that the language is formal and professional. Can you help me rephrase informal language and polish the email?”

“I need to send an email to a client, and I want to make sure that the language is polite and diplomatic. Can you help me rephrase any potentially insensitive language and make the email more diplomatic?”

Check for grammar and spelling errors that can make your emails look unprofessional and careless. When using ChatGPT, provide a prompt that asks for help checking for mistakes.

Example prompt:

“I want to make sure that my email is error-free and looks professional. Can you help me check for grammar and spelling mistakes?”

Ask GhatGPT to help with formatting your email.

Example prompt:

“I want to make sure that my email looks professional and is easy to read. Can you help me format the email using appropriate paragraphs and bullet points?”

Ask ChatGPT to focus on the positive aspects of a situation for a constructive tone.


“I need to email my team about a difficult situation, and I want to make sure that the tone is positive and constructive. Can you help me frame the content of the email in a way that emphasizes the positive and encourages teamwork?”

“I need to send an email to a client delivering some difficult news, and I want to make sure that the language is diplomatic and sensitive. Can you help me rephrase any potentially harsh language and make the email more diplomatic?”

How ChatGPT helps avoid common email mistakes

✅ ChatGPT can help you avoid overly casual language by suggesting more professional language and phrasing.

✅ ChatGPT can suggest clear and concise language to help prevent misunderstandings and ensure your message is received as intended by suggesting ways to simplify your language and rephrase confusing sentences.

✅ ChatGPT can help you avoid common email mistakes by providing suggestions on how to use appropriate email etiquette.

With ChatGPT’s help, you can communicate your ideas more effectively, save time, and make a positive impression on your recipients.

Remember, the key to writing effective emails is to be clear, concise, and professional while keeping the audience in mind. Following the tips and guidelines, you can use ChatGPT to write better emails and improve your professional communication skills.



Teodora Pirciu

Writer, mother, journalist, content marketer, day-dreamer, chocolate lover, freelancer. Not necessarily in this order.